jilibeth Privacy Policy

1. Introduction

jilibeth operates the online casino and sports betting platform accessible at jilibeth.vip, serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles real-money transactions and personal account data, jilibeth takes its data protection obligations seriously.

This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It applies to all personal data collected by jilibeth in connection with the operation of the jilibeth platform, whether collected online, through our mobile interface, or through any other channel.

By accessing or using the jilibeth platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the jilibeth platform.

2. Personal Data We Collect

jilibeth collects the following categories of personal data from players and platform users:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Mobile number and email address
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license)
• Proof of address documents
• Selfie or facial verification images where required
• Proof of payment method ownership

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method details (GCash number, PayMaya number, bank account details, card details — stored in tokenized or masked form)
• Transaction history and account balance records

2.4 Gaming Activity Data

• Game session records, bet history, and wagering activity
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and session duration on the jilibeth platform
• Cookie identifiers and similar tracking data (see Section 7)

2.6 Communications Data

• Records of your communications with jilibeth customer support
• Feedback, complaints, and dispute records
• Marketing communication preferences

3. How We Collect Your Data

jilibeth collects personal data through the following means:

• Directly from you: When you register a jilibeth account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you access and use the jilibeth platform (see Section 7).
• From third parties: From identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and regulatory authorities where permitted by law.

4. How We Use Your Personal Data

jilibeth uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your jilibeth player account, including processing deposits, withdrawals, and game activity.
• Identity verification: To verify your identity and age (21+) in compliance with applicable gaming regulations and anti-money laundering requirements.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• Legal compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act, anti-money laundering laws, and PAGC OR requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the jilibeth platform.
• Customer support: To respond to your inquiries, complaints, and support requests in a timely and effective manner.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools, including deposit limits, session controls, and self-exclusion, where applicable.
• Platform improvement: To analyze usage patterns and improve the features, performance, and user experience of the jilibeth platform.
• Marketing communications: To send you promotional offers, bonuses, and news about jilibeth — only where you have provided your consent to receive such communications.

5. Legal Basis for Processing

jilibeth processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to when registering your jilibeth account, including account management, transaction processing, and game operation.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting obligations.
• Legitimate interests: Processing is necessary for jilibeth's legitimate interests in fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, jilibeth relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Personal Data

jilibeth may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

jilibeth engages trusted third-party service providers to assist in operating the jilibeth platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on jilibeth's instructions and in accordance with applicable data protection laws.

6.2 Regulatory and Law Enforcement Authorities

jilibeth may disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities where required by applicable Philippine law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming compliance obligations.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jilibeth's business, your personal data may be transferred to the relevant successor entity as part of that transaction. jilibeth will notify affected players of any such transfer and the applicable privacy terms.

6.4 With Your Consent

jilibeth may share your personal data with other third parties where you have provided your explicit prior consent to such sharing.

7. Cookies & Tracking Technologies

jilibeth uses cookies and similar tracking technologies on the jilibeth platform to enhance your experience, analyze platform usage, and support security functions. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the jilibeth platform, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled.
• Functional cookies: Used to remember your preferences and settings on the jilibeth platform, such as language and display preferences.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the jilibeth platform, helping us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content about jilibeth. These cookies are only placed with your prior consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibeth platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate.

8. Data Retention

jilibeth retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. Specifically:

• Account and identity data is retained for the duration of your jilibeth account and for a minimum of five (5) years following account closure, in accordance with applicable anti-money laundering regulations.
• Transaction and financial records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for as long as you remain a registered jilibeth player or until you withdraw your consent, whichever is earlier.

When personal data is no longer required for any lawful purpose, jilibeth will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

9. Data Security

jilibeth implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilibeth platform.
• Encryption of sensitive data at rest, including payment method details and identity documents.
• Strict role-based access controls limiting access to personal data to authorized jilibeth personnel with a legitimate operational need.
• Regular security audits, vulnerability assessments, and penetration testing of the jilibeth platform.
• Multi-factor authentication requirements for internal systems that process player data.
• Incident response procedures to detect, contain, and notify affected players of any personal data breach in accordance with NPC requirements.

While jilibeth takes all reasonable steps to protect your personal data, no method of data transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilibeth will notify you and the National Privacy Commission as required by applicable law.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibeth:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed by jilibeth — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jilibeth holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data jilibeth holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilibeth's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilibeth has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact jilibeth's Data Protection Officer at [email protected] with a written request. jilibeth will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

11. Children's Privacy

The jilibeth platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jilibeth does not knowingly collect personal data from individuals under the age of 21. If jilibeth becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the jilibeth platform or provided personal data to jilibeth, please contact us immediately at [email protected] so that we can take appropriate action.

12. International Data Transfers

jilibeth primarily stores and processes personal data within secure facilities. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, jilibeth ensures that such transfers are carried out in accordance with the requirements of the Philippine Data Privacy Act, including the implementation of appropriate contractual safeguards such as data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

By using the jilibeth platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards described above.

13. Third-Party Links

The jilibeth platform may contain links to third-party websites or services for informational purposes. jilibeth is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to the jilibeth platform at jilibeth.vip. We encourage you to review the privacy policies of any third-party websites you visit.

14. Updates to This Privacy Policy

jilibeth reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jilibeth will notify registered players via email or a prominent notice on the jilibeth platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the jilibeth platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of how jilibeth protects your data.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jilibeth's data protection practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information, visit the NPC's official resources.